Failing voice calls

Incident Report for Proximus Enco

Resolved

This incident has been resolved.
Posted Jul 06, 2026 - 13:40 CEST

Monitoring

The services have become operational and we are monitoring for further issues caused by this incident.
Posted Jul 06, 2026 - 12:45 CEST

Update

We are continuing to work on a fix for this issue.
Posted Jul 06, 2026 - 11:54 CEST

Identified

Due to a deployment issue we are experiencing an outage with voice communications. We are working to bring the service back up ASAP.
Posted Jul 06, 2026 - 11:49 CEST
This incident affected: Base API Services (SMS API) and NextGen voice services.