Connectivity issue

Incident Report for Proximus Enco

Resolved

This incident has been resolved.

Posted Mar 29, 2023 - 12:41 CEST

Monitoring

We are seeing no more issues regarding API connectivity. We will be monitoring the result of the fix before marking the incident as resolved.

If you are still running into issues, please contact our support via the API Solutions website.

Posted Mar 29, 2023 - 10:12 CEST

Identified

We have identified the issue and are working on a permanent fix. We see improvement in API availability, but you may still run into issues.

Posted Mar 29, 2023 - 09:49 CEST

Investigating

We are currently investigating an issue with connectivity that may impact all API solutions APIs

Posted Mar 29, 2023 - 09:25 CEST

This incident affected: Base API Services (SMS API, CloudEngine, RTCM, MyThings API, MyThings CloudEngine Events, Lora4Makers, Voice Call-out API, Customer Survey API, Fixed Mobile Unification API).