Proximus Enco Status

All Systems Operational

Marketplace Operational

NextGen voice services Operational

Base API Services Operational

SMS API Operational

CloudEngine Operational

RTCM Operational

MyThings API Operational

MyThings CloudEngine Events Operational

Lora4Makers Operational

Voice Call-out API Operational

Customer Survey API Operational

Fixed Mobile Unification API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

SMS outage

Resolved - The issue with inbound SMS is resolved.
Apr 1, 19:52 CEST

Update - We are still monitoring the incident as we still experience issues for inbound SMS traffic coming from providers different than Proximus.
Apr 1, 12:26 CEST

Monitoring - Issue has been resolved by responsible team. SMS (inbound & outbound) fully operational again since 6.40AM.
Mar 31, 08:13 CEST

Identified - Issue has been identified, responsible team working on a solution.
Currently rerouting outbound traffic on shared short code via other service.

Inbound & dedicated number outbound still impacted.
Mar 31, 07:11 CEST

Investigating - We identified an outage for the SMS API on both inbound and outbound messages. Around 50% of the traffic is impacted with timeouts.
Mar 31, 05:35 CEST

Mar 31, 2025

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.