Partially Degraded Service
Marketplace Operational
Base API Services Degraded Performance
SMS API Operational
CloudEngine Operational
RTCM Operational
MyThings API Degraded Performance
MyThings CloudEngine Events Operational
Lora4Makers Operational
Voice Call-out API Operational
Customer Survey API Operational
Fixed Mobile Unification API Operational
Proximus FlexIO Operational
Proximus FlexIO Voice REST APIs Operational
Proximus FlexIO Console Operational
Proximus FlexIO SMS REST APIs Operational
Proximus FlexIO Visual Designer Operational
Proximus FlexIO Text-To-Speech Operational
Proximus FlexIO Speech Recognition Operational
Proximus FlexIO Two Factor Authentication (2FA) Operational
Proximus FlexIO Number Provisioning Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our IaaS platform will undergo a scheduled maintenance regarding its networking infrastructure. During this window some transactions may be lost.
Posted on Feb 23, 20:26 CET
Past Incidents
Feb 25, 2021

No incidents reported today.

Feb 24, 2021
Completed - The scheduled maintenance has been completed.
Feb 24, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 19:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Feb 23, 20:23 CET
Scheduled - Our IaaS platform will undergo a scheduled maintenance regarding its networking infrastructure. During this window some transactions may be lost.
Feb 23, 20:23 CET
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021
Completed - The verification of the maintenance has been completed.
Feb 19, 11:50 CET
Verifying - Verification is currently underway for the maintenance items.
Feb 18, 12:08 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:00 CET
Scheduled - On Feb 18, at 8:00 CET we will be carrying out an upgrade to an essential platform component. As this change impacts subscriptions, creating or updating your subscriptions will not be possible starting on Feb 17 at 20:00 CET until the end of the migration. Other than that, we expect minimal impact but you may see increased response times or failure rates during the migration. We expect this migration to take around 4 hours, until 12:00 CET
Feb 17, 09:32 CET
Feb 18, 2021
Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021
Resolved - This incident has been resolved.
Feb 11, 13:51 CET
Monitoring - A fix has been implemented and we will keep monitoring the result.
Feb 11, 12:07 CET
Identified - We have been notified of an outage affecting SMS to national numbers. The SMS team is currently working on a fix.

(this incident is not related to the ongoing maintenance)
Feb 11, 12:04 CET
Completed - The maintenance did not complete fully. A rollback was done. During the maintenance no impact was caused on the APIs. The maintenance will be rescheduled for a later date.
Feb 11, 13:51 CET
Update - The maintenance is taking longer than foreseen. We will post further status updates.
Feb 11, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 08:00 CET
Scheduled - Due to external factors, we have decided to postpone this upgrade to Feb 11th.

On Feb 11, at 8:00 CET we will be carrying out an upgrade to an essential platform component. As this change impacts subscriptions, creating or updating your subscriptions will not be possible starting on Feb 10 at 20:00 CET until the end of the migration. Other than that, we expect minimal impact but you may see increased response times or failure rates during the migration. We expect this migration to take around 4 hours, until 12:00 CET
Jan 25, 12:51 CET